I've done a ton of ⦠I'll post again if something comes up in the future, but for now I think the case is closed. I've been having some problems with the windows 10 creators update WiFi keeps disconnecting Troubleshooter fixes it for a few minutes Updating drivers doesn't seem to help Here is some info that might help Intel ⦠So we can have more information about your system, Download, run, and save the results of this utility as a text file:https://downloadcenter.intel.com/download/25293/Intel-System-Support-UtilityThen ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).Doc. Wireless keeps disconnecting Hi. Every other device in ⦠I'd suggest getting the drivers directly from intel, uninstalling any killer software and WiFi drivers. Same issue here, would LOVE a solution <3 EDIT: I rebooted hit F2 (or F8, or F9) to enter the bios. Great, perfect, go ahead and set the 5GHz bandwidth to 20Hz from "auto" and once you get the opportunity let us know the results. Since I have bought this laptop (which happened just a few months ago), I've been having troubles with the Wi-fi connection, as it keeps disconnecting. I´ve spent many hours trying many different settings. Intel® Wireless Bluetooth® for Windows® 10 Installs Intel® Wireless Bluetooth® version 22.10.0. In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system: What is the model of the Router or Access Point (AP)? Hi.Since I have bought this laptop (which happened just a few months ago), I've been having troubles with the Wi-fi connection, as it keeps disconnecting. My home connection's been stable for the past week or so since I've switched to the 20Hz width on the 5GHz band, so I think that was the problem! Wireless AC 9560 Keeps Dropping Connection. I've done a ton of troubleshooting, and have not been able to fix it. Hello Verdelici, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter. The 9560 is slightly different though. The laptop has an Intel(R) Wireless-AC 9560 160MHz wireless adapter. I read that there is a fix with rolling back to an older version of the driver ⦠Hello Philon, Thank you very much once again for keeping us informed with the latest updates. Hello, I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. The Intel® Wireless-AC 9560 adapter is a CRF (companion RF module) supporting the integrated wireless 802.11ac solutions from Intel. I have only had the laptop for a couple months now and, what ⦠Workaround Disable all adapter power savings modes by ⦠I'll check in one final time this weekend to let you know how things are going, but if my connection keeps on behaving well for the rest of the week, I'll consider it the case closed. FX504GE Intel Wireless-AC 9560 stops working with invalid driver number Hello, welcome to ASUS Republic of Gamers Official Forum. Finally!!!! The wireless card, did you purchased it separately or did it came installed on the computer? AC-9560 Keeps Saying 'Connected, No Internet' The AC-9560 is installed on a Dell Latitude 5501, running Windows 10. I looked in HP's web site and the latest Wireless driver available for your system is version 21.80.2.1 Rev.P, please try a clean installation of that driver and get in contact directly with them to verify if there is a customized driver tested and validated by them, once you get the chance, please let us know the results: https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g6-notebook-pc/23201167/sw... Verdelici, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter? So ⦠And then I have to keep clicking on disconnect-connect, disconnect-connect until it decides it wants to reconnect. All information provided is subject to ⦠So far, it looks like changing to 20Hz width on my 5GHz band did the trick! 7 and Intel® Wi-Fi 6 AX201 module8, providing savings on motherboard space, BOM and PCIe port, plus allowing for flexible motherboard routing up to 10''. All of a sudden, I get disconnected from Wi-fi, I click on the globe icon that appears instead of the Wi-fi one and it says: No internet, Connected. So, at least for now, it seems good enough! At random times, users will experience issues where wireless adapter is not re-enabled even after wired connection is disconnected.We have seen these issues with Intel(R) Dual Band Wireless-AC ⦠Over the days I've tried several solutions such as uninstalling ⦠I've attached my SSU results for more info about my machine and drivers. At this point, you can always try to test the connection using the VPN and let us know the results once you get the chance. Perfect, it is great to hear that the Wireless connection is working properly. I'll post again if things change. The troubleshooter says "Intel(R) Wireless-AC 9560 160MHz is experiencing some hardware or driver-related problems". Additionally my router is now set to 20mhz also, instead of "Auto!". Since switching to the 20Hz width at 5 GHz it's been better! Hi Philon, Thank you very much for sharing the latest results of the testings, those updates are very useful in order for us to further assist you. By any chance, do you have the option to test the laptop with a different Router or AP? Please note you may have to register before you can ⦠A few months in, the wi-fi keeps dropping. Wireless Networking 3 ⦠https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility. Upgrade your software to resolve this issue. I have provided my full system details, but I haven't been given a real solution to the issue I am experiencing.Kindly waiting. The only thing I've been cautious on is using my VPN. No other device in the house has this problem. I just wanted to check if the problem with the Wireless connection still persists and if you need further assistance on this matter? For more complete information about compiler optimizations, see our Optimization Notice. Intel® Wireless Adapter Supporting 802.11ac Isn't Showing Wi-Fi 6 (802.11ax) Capable Wireless Routers and Access Points When Displaying Available Networks Support for Fast BSS Transition Roaming on Windows® 10 with Intel® Wireless ⦠I tried : - Going to Device Manager, disabling/uninstalling both the Intel Sure, if something comes up in the future you can always post any updates on this thread so we can further assist you. Many of the Windows 10 users who recently upgraded their Windows are reporting to have an issue with their WiFi which is keeping disconnecting frequently. Intel® Wireless-AC 9560 quick reference guide including specifications, features, pricing, compatibility, design documentation, ordering codes, spec codes and more. Great, perfect, we are glad to hear that the Wireless connection is working better and it seems that the problem about dropping the connection got fixed. I hope this solves my issues. I may be watching a video and then it randomly just disconnects. The Initial Workaroundâ If you are ⦠I pressed the "reset to factory defaults" button. I haven't noticed any drops during use. Let me know how you ⦠Verdelici, Thank you very much for confirming that information. But this only happened once and didn't disrupt things since it reconnected to 2.4 GHz (it didn't used to do that before) and I didn't have to launch the network troubleshooter to connect, so it wasn't that bad. I´ve been seeking for this everywhere and finally I guess had found. Intel® Wireless-AC 9560 Intel® Wireless-AC 9260 Although configurable on most wireless devices, Intel doesn't recommend using 40 MHz channel width in the 2.4 GHz frequency ⦠I have two new laptops, both with the 9560 adapters. For the last 4-5 days, my laptop has randomly been disconnecting from my WiFi, and I'm not sure why. Now, I guess It seems like a Windows/Driver issue on auto bandwith setting. Thanks again for your persistent help throughout this entire process! My wireless driver is Intel Wireless-AC 9560 160Mhz. For the past four days, this hasn't happened at all. The drops are almost always associated with "SuspectArpProbeFailed" in the WLAN report. Please let us know if you have further questions. Just to let you know, we always recommend to install the Wireless driver provided by the manufacturer of the computer, since that driver was heavily customized by them work with your specific platform. Intel® Wireless-AC 9560 Intel® Tri-Band Wireless-AC 17265 Intel® Tri-Band Wireless-AC 18260 Intel® Tri-Band Wireless-AC 18265 Discontinued Products Intel® Centrino® Advanced-N ⦠Intel® Wireless-AC 9560 Intel® Tri-Band Wireless-AC 17265 Discontinued Products Intel® Centrino® Advanced-N + WiMAX 6250, Dual Band Intel® Centrino® Advanced-N 6200 Intel® Centrino® ⦠For more complete information about compiler optimizations, see our Optimization Notice. The connection to the wireless router remains, but I lose internet. For whatever the reason, they have issues connecting to ⦠Sometimes when i'm downloading a lot of content (downloading a heavy game or watching videos) it disconnects during 1 hour. Intel Wireless-AC 9560 card. You either have to reboot the system, delete the wireless network profile, or even delete and reinstall the Wireless Adapter to reconnect to the wireless network. I have downloaded this file, but when I try to install it, I receive an Intel ⦠I have a Lenovo Y50-70 (No Touch) Laptop with windows 10 v1803, Intel Wireless AC 7260 with driver v18.12.0.3. I did notice one drop while I was away from the computer that was reported in the wlan report -- the 5GHz connection dropped and it automatically switched to my 2.4 GHz home band while I was away from the laptop. Hello, I have a Thinkpad X1 Extreme running Windows 10 1809 with the wireless AC 9560 adapter that came with it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any other inquiry, do not hesitate to contact us again. Read more I may be watching a video and then I have updated the drivers to the wireless router remains but. Or watching videos ) it disconnects during 1 hour is working properly hesitate to contact again! My 5GHz band did the trick check if the problem you for posting in the WLAN report connection the... 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