If you have any questions, please contact Customer Service. Will you work overtime if asked? 1 visitor has checked in at PenTeleData Customer service Desk 22. I have a device that cannot authenticate using Captive Portal or Auto Login, what do I do? Uncover why PenTeleData is the best company for you. If required, are you able to … No. 2/2/2021 PenTeleData's Monthly Newsletter, The Network Guy - February 2021 2/1/2021 PenTeleData's Customer Education contest for February and YOUR Chance to Win a $300 Amazon Gift Card! PenTeleData is a convenient, low-cost, residential Internet access service that gives you the right connections to the world's largest computer network: the Internet. $12.00 per hour. And it means excellent customer service and flexible cancellation policies if plans change. Salary information comes from 7 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. Contact PenTeleData customer service. You can help. You can also learn more about refunds during this time or find out about airline credits . You should see tracking events within 24-48 hours after your package has been processed in our facility. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Yes. Hazleton, pa GetHuman5675740 did not yet indicate what PenTeleData should do to make this right. Or just take advantage of GetHuman's tools for getting … Find out what works well at PenTeleData from the people who know best. Information on this system is the confidential property of JLL and/or its clients. For Business. Do you need to contact one of PenTeleData's departments and forgot the phone number or email address? GetHuman features available: Current hold time. Customer Service. Customer Service Travel Alert: Find out more information about canceling your trip due to COVID-19. All other customers need to use the portal that our partners provide. It means filtering for preferences and highlighting destinations within driving distance. Pay your bill. GetHuman5676901's customer service issue with PenTeleData from January 2021. All telephone calls may be monitored and recorded for quality assurance and training purposes. Call our Customer Service Department at 1-800-281-3564 (select option 2, then option 1). You may go several hours or a day without getting a reply from PenTeleData agents. ISPs don’t get the same grace. If you see any errors in this information, be sure to let GetHuman know. PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative. Responsibilities will include: Customer Service Representative (Part-Time) PenTeleData owns Prolog an internet access service provider, data transport, publically switched network.. Business Details Location of This Business 540 Deleware Ave P.O. Learn about PenTeleData culture, salaries, benefits, work-life balance, management, job security, and more. Mon - Fri 8am - 5pm. Date E.g., 02/19/2021. In total, you can communicate with PenTeleData using 4 different media: phone, chat, web, email. Online security concerns? This system is the property of JLL and is intended for use by authorized persons only. Customer Service. Pro tips & talking points. Salary Requirement. Customer Service Representative . Before contacting them, items GetHuman5676901 may need: Department: Customer Service. PenTeleData follows a multistep policy for working with customers reported for abuseIn some cases, we find it necessary to suspend a customer’s service for a minimum period of time in order to have issues properly addressed When a customer’s service is suspended, and eligible for reactivation, we do our best to process them as quickly as possible This customer’s service … That means new features that make getting away together simpler for everyone. Sharing is what powers GetHuman's free customer service contact information and tools. Data services for the exchange of goods, products, or property of any kind whether for profit or not. Information on loan forgiveness is also available. There are also discounts on cable service, Verizon and the local newspaper. check below for the department you need to contact, either by phone or email. Yes. To apply for a Paycheck Protection Program (PPP) loan, get started online or learn more.We are not accepting applications over the phone. Stacey Hines. PenTeleData's Technical Support provides 24-hour-a-day, 7-day-a-week support for all PenTeleData Cable Modem Customers. We're keeping YOU informed--click here! A free inside look at company reviews and salaries posted anonymously by employees. I've been with PenTeleData for almost 7 years, and have been in 3 different departments, 4 different titles. Location: Palmerton, Pennsylvania 18071. Make a Payment. To support the cause, please share any useful information that you find here with friends and family. See PenTeleData's latest deals and use this detailed availability map to see if you live in one of the over 300 cities and towns across New Jersey and Pennsylvania where PenTeleData has fiber or cable internet service. The I.T. Beginning 08/17/20, PenTeleData will migrate the email service over to a new hosting platform. Support & Help Desk. Welcome to the WhosOn Live Chat, PenTeleData's Live Customer Support. You may also visit www.ptd.net and utilize the Technical Support online chat system. This service is only for commercial customers and customers that receive only dial-up or email services. Please feel free to update any of the PenTeleData customer support information we have to make sure our site is kept as current as possible. 19 PenTeleData reviews. No. Shift: 3PM-11PM or 11PM-7AM (includes alternating weekends and holidays as needed) Pay Rate: $12.00/hr. Box 197, Palmerton, PA 18071 Average Salary. @bcjordo @NetEngMike @PenTeleData @sectv I’m willing to entertain that argument for enterprises, where Internet connectivity isn’t part of their core business. IT Operations & Helpdesk. It means streamlined group planning tools. Type of employment: Full-time * When can you start? Customer Service Representative. You can call PenTeleData at (610) 826-6130 phone number, write an email, fill out a contact form on their website www.ptd.net, or write a letter to PenTeleData, PO BOX 197, 540 Delaware Avenue, Palmerton, Pennsylvania, 18071, … To report net abuse (see Policies for definition). Wi-Fi Internet access included for any PenTeleData Broadband customer. PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). Bradenton, FL. Call us toll free at 877-478-3622, then select option 2 or email us. Supposedly, someone might come this evening and give me help - that is from PTD.net. Email addresses: This service is only for commercial customers and customers that receive only dial-up or email services. check below for the department you need to contact, either by phone or email. Browse all PenTeleData salaries by category. But check out our information about their phone number 800-281-3564 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Compare pay for popular roles and read about the team’s work-life balance. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-281-3564) which we show above. Blue Ridge customers accessing their ptd.net email … Customer Service Representative. Job Type: Full Time. For more information on your loan or loan forgiveness application status, or to contact a PPP Specialist, log in to your account. The longer the delay, the longer I as a customer don’t have access to the whole Internet. Phone: 800-281-3564 How to reach a live person: Do you need to contact one of PenTeleData's departments and forgot the phone number or email address? This is the PenTeleData help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Customer Service & Administration Team Leader at Redlam Waste Services - Part of the Toxfree & Daniels Health Group Unanderra, NS. Founded in 1994, PenTeleData is a limited partnership of Pennsylvania and New Jersey cable television and telephone companies pooling resources to offer the latest technologies in the communications industry. If you are looking for PenTeleData's best customer help page or faq or forum, this is the best entry point according to 222 GetHuman users in the last 12 months. GetHuman has no relationship with PenTeleData and does not operate its help desk or customer support operations. Customer Education. *Please Note: The next 6-week training class is TBD. It means stays for every budget. Best Regards, DHL eCommerce Solutions Customer Service. It worked fine, and all day, it did not work, and I did not get service from ptd.net. Remind me when call center opens. When should I … Please have the MAC address of the device you wish authenticate ready to give to our representative. PenTeleData offers 24 x 7 assistance plus guaranteed response and repair times for commercial customers with contracted specialized support. First: share to improve GetHuman5676901's odds. DHL eCommerce Has the Answers. Great place to gain experience, but in the Customer Service section, not many places for advancement once you are in Commercial Sales. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-281-3564) which we show above. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers. About Us. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. All other customers need to use the portal that our partners provide. Billing Department. TRACK. Average PenTeleData Customer Service Representative hourly pay in the United States is approximately $12.00, which is 8% below the national average. Reviews from PenTeleData employees about working as a Customer Service Representative at PenTeleData. Sometimes when you dig through the various help topics and volumes on ptd.net, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. 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