In a statement P&R said it was working with Aurigny to develop an public service agreement which will guarantee resilient air connectivity to Guernsey and … Fast and secure bookings with easy EMI Options. If no claim is made on any residual Award Points on that Member's Account, Membership may be terminated after a further 12 months and all remaining Award Points forfeited. "you" or "your" mean the person(s) whose name is on the Member Account or the Household Account. 3.10 Each Member must give Aurigny immediate written notice of any changes of name or preferred email address and, if requested by Aurigny, written proof of any such changes. You have chosen flights more than a year away from today. Subject to Clause 12.5.3 all the members of a Household Account must share the same surname. 5.1 Some of the Services offered to FrequentFlyer Members are provided by Service Partners over which Aurigny has no direct control. Small sporting Goods Carriage (and other types of sporting equipment) per flight. Only 1 pet is permitted on each flight, so you should contact Aurigny Customer Service via telephone at (+44) 1481-266-465 as soon as your travel plans are confirmed to guarantee Fido a spot on board. Failure to do so will result in the dissolution of the Household Account. By continuing to use our site, you are agreeing to our You have the right to Aurigny Air Services delay compensation or Aurigny Air Services cancellation compensation. Aurigny Book cheap Aurigny flights. 23.4 Aurigny accepts no responsibility or liability in respect of Loss or any other incidental matter in relation to any travel or other arrangements, except for death or personal injury caused by its negligence. 7.2 Aurigny may, from time to time, determine the criteria for earning Award Points, which may include: 7.2.2 eligible fares and booking classes. The airline says it is due to the ongoing coronavirus crisis, and exit plan produced by the States of Guernsey as a result. If you are confident the youth/s are able to look after themselves in the above described circumstances, you are the parent or guardian, and you will be paying for the flight/s, please click this button to continue with the booking. Carriers name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier's tariffs, conditions of carriage, regulations or timetables: carriers address shall be the airport of departure shown opposite the first abbreviation of carriers name in the ticket: the agreed stopping places are those places set forth in this ticket or as shown in the carrier's timetables as scheduled stopping places on the passengers route: carriage to be performed hereunder by several successive carriers is regarded as a single operation. 8.11 Members may be entitled to receive benefits, facilities and Award Points from Service Partners provided they quote their Membership Number when making a booking. Get a break down on Aurigny Air’s fees and latest flight information. Carrier may refuse transportation if the applicable fare has not been paid. 5.3 Where a Member uses Services which are not provided by Aurigny, the Service Partner's terms and conditions relating to such Services will apply including those terms and conditions relating to bookings, ticketing, passports and all other matters. 8.8 Aurigny will record Award Points in the Member's Account within 5 working days of completing the flight or of receipt by Aurigny FrequentFlyer Department of proof of travel. The first Aurigny flight of the day leaves at 02:50 PM from Guernsey to reach London while the last flight departs at 04:50 PM. 12.14 Subject to Clause 12.12, Awards Points can only be issued by Aurigny to Household Members on the Household Account (and will not be issued to persons that are not members of such an account), as designated/nominated by the Primary Member at the time of issuance or in accordance with clause 12.7, after which Awards may not be transferred or reissued to a different name. Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. A valid passport is required for travel into and out of Dinard and Grenoble. If they are new members, they will be able to use the Primary Member's Membership Number to record any Award Points. They say they hope to … All passengers are required to self-isolate for 14 days on arrival in to the Bailiwick, except under certain circumstances. Cancel/Modify; Contact us; Terms and Conditions; Hire locations; Vehicle guide; Privacy Policy 9.8 All Award travel must be completed within 12 months of the date of ticket issue. The most direct routing must be taken from origin to destination unless routing restrictions prevent this. For further information on arriving in the Bailiwick, please visit our FAQs section. Disclaimer: This is a notice required by European Community Regulation (EC) No. 12.11 When redemption is made Award Points will be taken from each Household Member's Award Points balance in proportion to the size of each Household Member's Award Points balance. Aurigny works closely with the States’ Trading Supervisory Board, whose president Peter Ferbrache said that they did not know about its plans to suspend services. Aurigny does not accept any responsibility for denied boarding or "no show" and Award Points will not be re-credited in such cases. 2. In the case of delay to your journey, 4,150 Special Drawing Rights (approximately £3,500). 14.3 Risks (for example, theft or unauthorised or fraudulent redemption) associated with Award Points passes to the Member as soon as Award Points are recorded on the Member's Account, or otherwise awarded to the Member.Aurigny is not liable for unauthorised or fraudulent redemptions arising due to the actions of the Member or the failure by the Member to adhere to the Terms and Conditions. The airline says it is due to the ongoing coronavirus crisis, and exit plan produced by the States of Guernsey as a result. 12.12 Parents or guardians may nominate persons under 18 years of age to be a Household Member for a Household Account and this will entitle them to earn Award Points. Aurigny will endeavour to credit the Member's Account with the appropriate Award Points however it may be necessary for details of the Member's itinerary, including the retained segment of the original boarding pass and/or copies of passenger ticket receipts to be sent to Aurigny FrequentFlyer Department in order to claim any Award Points. In such cases Aurigny may require forfeiture of the Award Points. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Aurigny bears no responsibility for any use/redemption of Awards properly made by a Household Member without the consent of the remaining Household Members. Each Member acknowledges that their right to use the Services (including the earning and redemption of Award Points) will cease at the date of termination. Cancelled flight compensation: If your Aurigny Air Services flight from the last six years was cancelled, then you may be entitled to receive compensation up to €600 per passenger. His replacement has been announced as former CEO of Monarch Airlines, Kevin George. Aurigny may from time to time publish specific rules for this category of Members, which rules will form part of these Terms and Conditions in respect of such Members. 12.5.3 if any Household Member has a surname different to that of the Primary Member, the Primary Member will be required to contact Aurigny FrequentFlyer Department by email to add such person on the Household Account. Aurigny will not be liable for any Loss. This can be checked online at www.aurigny.com under the "My Points" section. The Primary Member can make such changes by using the process described online at www.aurigny.com or by email to Aurigny FrequentFlyer Department. Awards for travel on Aurigny flights are subject to the General Conditions of Carriage for Passengers and Baggage. 12.2 Members can apply for a Household Account by completing the application process detailed online at www.aurigny.com. Aurigny does not allow passengers travelling with infants to use their own car type seats on board the aircraft. Bookings of Awards can only be requested by the Member who holds the Member's Account. Aurigny may have been offered the Public Service tender put out by the States of Guernsey. Further information may be obtained from the carrier. In 1968, this airline was established. But he added that in light of the recent incident, booking security would be tightened. 6.2 Award Points shall be awarded to each Member only when quoting their Membership Number and, if required upon presentation of proof of identity at check-in. 4.6 Before any Data relating to a Member is disclosed to a Member by Aurigny, the Member may be asked security questions which may require him/her to confirm his/her identity by providing information held by Aurigny about that Member. 'Aurigny has always employed a degree of flexibility regarding the cancellation of bookings over the telephone as abuse of the system was extremely rare.' 15.1 Except as otherwise provided by Aurigny and communicated to the Member, Award Points are not transferable in any way (whether from person to person, account to account, statement to statement or otherwise) and cannot be bequeathed, devised or otherwise transferred by operation of law. 13.3.2 have the correct passports, visas, health certificates and other travel documents needed for the journey. 4.9 Notwithstanding clause 12.1, this clause 4 shall apply equally to Members and Household Members. Multiple Membership applications are not permitted and each Member must maintain only one Member's Account. While Aurigny Air Services isn't a European airline, whenever they fly in Europe they comply with European regulations. Business addresses are not permitted for Household Accounts. Between Guernsey and the UK booked online and at the airport, £3.50 per person per flight. There may be long periods where no representative from Aurigny is available to talk to. 17.2.2 upon the death of a Member, Award Points accumulated but unused at the time of death shall be cancelled. Some carriers assume no liability for fragile, valuable or perishable articles. Aurigny does not allow passengers travelling with infants to use their own car type seats on board the aircraft. 12.4 Only one Household Account per residence is permitted. See tariffs or conditions of carriage regarding non-international transportation. At the time of your booking, you must confirm that your pet can fit inside Aurigny's carrier comfortably. It offers the best deals for a Aurigny flight between Guernsey and London. Aurigny kept quiet on plan to cancel services By Mark Ogier News Published: May 19, 2020 AURIGNY did not tell the States that it was planning to cancel its summer services, it has emerged. Award Points cannot be redeemed until Aurigny has recorded them in the Member's Account. A former head of South Africa Airways has been named as the new Chief Executive of Aurigny. Award Points will not be awarded for flights paid for by using Award Points. 1. You will be able to know if your Aurigny tickets have been confirmed, or if you are on the waiting list. 11. AURIGNY POLICY IN RELATION TO CORONAVIRUS. Travels taken on redemption tickets (including, but not limited to Awards) are not eligible to accrue further Award Points. Aurigny may in its discretion suspend such termination and remove Award Points and/or request undertakings in respect of future conduct. 10. This airline started its operation on 01-01-1970 8.2 Award Points can only be accumulated by a Member in respect of that Member's seat, regardless of the number of seats purchased by that Member. 4.3 By becoming a Member and taking advantage of any of the Services, benefits or facilities offered under the FrequentFlyer programme, Members consent to: 4.3.1 Aurigny creating, maintaining and updating a database of Data on that Member; and, 4.3.2 their Data being supplied to Service Partners, Marketing Partners, other airlines, data processors, agents and contractors, and immigration and customs authorities including their respective employees, agents and contractors; and. From 16 th March 2020, you may still receive a full refund if you cancel, but this will now be in the form of a credit voucher valid for one year. For further information on arriving in the Bailiwick, please visit our FAQs section. Aurigny Cleartrip brings you the latest flight schedule for Aurigny Airlines. If required to do so, Aurigny will provide any relevant fiscal authorities with full details of any persons in receipt of Awards. Members may only hold one Membership Number at any one time. As such normal terms and conditions continue to apply on all tickets, irrespective of the reason for cancellation or change. Youths aged 14 years or over travelling without adults are expected to be able to look after themselves in the same way that unassisted adult passengers are. 7.0. Please note that Aurigny are now operating out of Terminal 3. Cookie Policy. Current information is set out online at www.aurigny.com. Aurigny Air GR - Flights, Reviews & Cancellation Policy - KAYAK Book flights and read 18 reviews on Aurigny Air. failure to comply with Aurigny's General Conditions of Carriage for Passengers and Baggage and any other applicable rules and regulations. Europcar. If there is any conflict between the terms and conditions in this Clause 12 and any other clause herein, the terms and conditions contained in this clause 12 will prevail to the extent that such term or condition relates to, or regulates the operation of the Household Account. 12.5.1 the application process provided online at www.aurigny.com must be completed naming the relevant Household Members; and, 12.5.2 a Primary Member must be designated in respect of the Household Account who must be 18 years of age or over and, in all cases, an existing Member of FrequentFlyer; and. We’ve tried to compile and simplify airways information to help you in booking your air tickets and plan your complete trip. Children 17 & under are free when on same booking as adult. Further information may be obtained from the carrier. Aurigny may link together Data obtained from a number of sources or combine Data with data held on other databases in order to differentiate between categories of Members for any of the purposes listed in 4.4 below. Aurigny is cancelling some of its flights to Gatwick after Coronavirus caused a drop in demand. For travel wholly between U.S. points, Federal rules require any limit on an airline's baggage liability to be at least US$2,800 per passenger. Cancellation Policy Aurigny Air information. 12.10 The Primary Member can redeem from the Household Account, regardless of who earned the Award Points, including without limitation, all or part of the total Award Points earned by the other Household Members. And reliable Air tickets booking platform for the PSO carrier undertakes to use their own car type seats on the! Also be required to wear a medical grade face mask aurigny cancellation policy out their journey management... 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