Contact Us, UNICC for the Sustainable Development Goals, UNICC’s Director Brings UN Perspective to a Debate on Technology and the SDGs. The series is a virtual Learn & Network community for executive professionals led by Subject-Matter Experts to facilitate solution … The necessity to embrace the digital ecosystem has, arguably, never been more evident than across the year of unexpected developments that has been 2020. Since then, it has also made a significant investment in its US e-commerce infrastructure. However, Walmart’s focus is not just on e-commerce but on a complete digital transformation that drives superior associate performance while driving higher customer satisfaction. It's about finding new ways to deliver value, generate revenue, and improve efficiency – and companies are using innovative technologies to do it. The Jet.com platform is composed of open-source software, Visual F#, and Azure Platform as a service (PaaS) like Azure Cosmos DB. Jet.com powers innovative e-commerce engine on Azure in less than 12 months. Apart from their general needs, these people also depend on online channels for their daily dose of entertainment and various other needs like music and fashion. Fortune. Nearly 30 executive students and alumni engaged in a case study discussion led by UNICC’s Anish Sethi, Chief of Clients and Projects Division, and Anusha Dandapani, Chief of Data and Analytics. According to the 2020 DT Index, the following are the top-3 barriers to digital transformation success” Data privacy and cybersecurity concerns (up from 5 th place in 2016) Lack of budget and resources (#1 in 2016, #2 in 2018) Unable to extract insights from data and/or information overload (a jump of eight places since 2016) Abhijeet has been blogging on educational topics and business research since 2016. SOLUTION In October 2018 Dentsu carried out a process-driven digital transformation that focused on standardization in order to improve the customer experience. Every business has made changes in light of the global pandemic, but manufacturing giant Stanley Black & Decker undertook major digital transformation at an incredible pace. They are also the most important customer segment for retail brands like Walmart. Customers mostly switched to online shopping during lockdowns. Automation – Are we looking for digital ways to provide higher quality services? The company has been enjoying enormous growth over the last several years. There are five main factors that drove digitalization at Walmart: Demographic changes and other changes like the rise of e-commerce has also changed how people shopped. It enabled faster decision making at Walmart and provided solutions to several critical supply chain management related problems that could otherwise take a lot longer to answer. In 2017, it invested in Data Cafe, one of the largest private clouds in the world to grow its data and analytics capabilities and process more than 40 Petabytes of data being generated from internal and external sources daily (Marr, 2017). This requires managers who are closely attuned to each staff member. Walmart acquired the Indian online retail brand Flipkart in 2018. In 2018, when Walmart was already using a large set of Microsoft services for critical workloads, the company announced a strategic five-year partnership with the cloud leader to make the digital transformation at Walmart possible. Here are 11 inspiring case studies of digital transformation. Walmart’s competitive moat lay in its pricing strategy mainly apart from the large array of products it sells. According to the MuleSoft Connectivity Benchmark Survey, 97% of IT decision-makers are supporting the initiatives for digital transformation at their specific companies. To really gain from its investment in technology and digitalization, Walmart first needed to leverage the strength of its supply chain. PewResearch. Retrieved 2020, from https://corporate.walmart.com/newsroom/2018/07/17/walmart-establishes-strategic-partnership-with-microsoft-to-further-accelerate-digital-innovation-in-retail. xo lex. Walmart aimed to transform digitally, bring innovations that saved its customers time and money faster, and change the way work was carried out inside the organization to be more productive. 44% of executives say that knowing the business and being able to conceptualize how new digital technologies can impact current processes and models is the biggest missing organizational skill. DIGITAL TRANSFORMATION CASE STUDY AUDIENCE Process and Performance Management practitioners; Media and Entertainment Industry. The series is a virtual Learn & Network community for executive professionals led by Subject-Matter Experts to facilitate solution-based discussions that address challenges that C-suite leaders and executives face today. Digital Transformation at Walmart: A case study. Apart from that, Walmart gained access to a wide variety of tools that allow its associates to improve their productivity and collaborate on projects. Walmart’s continuous growth in the future depends on its ability to leverage technology to swiftly respond to the changing market scenario and customers’ purchasing habits. Savoring summer with Chloe Wines. Demystifying Digital and Securing $100 Trillion of Value for Society and Industry by 2025, an overview of the World Economic Forum’s Digital Transformation of Industries (DTI) initiative, is available here. Walmart is also using other latest technologies like AI and Blockchain to track inventory down its supply chain (Aitken, 2017). They like to shop online for a large range of products and services. (2020, June). Some shared what they’ve been doing, from quick daily morning meetings and regular town halls to game days and blog posts that profile individual staff members every week. There are currently about 8.4 billion connected devices in the world – somewhat short of the 26 billion that Gartner predicted in 2013 would be in use by the end of the decade. Walmart is leveraging digital technology to share information across the supply chain, and for tracking and managing inventory across its stores and warehouses in the United States. Digital transformation: GiG managed. Opportunity ready – Are we sparking people’s curiosity to spot transformative opportunities? CRO undergoes digital data transformation: a case study. That’s because two of the biggest digital transformation trends for 2020 will be taking the spotlight–5G and Wi-Fi 6. Find more about our Digital Transformation Case Study based on our experience with Merck’s pet care website & the results of this innovative initiative. But what really made Panther possible was adding Azure Cosmos DB for the event store. In close collaboration with a wide range of stakeholders, the organization re-designed its … The retail brand partnered with IBM to leverage blockchain technology and leverage and track the food products across its supply chain to ensure quality and authenticity. Case Study: Digital transformation in the post-COVID-19 world The argument for a digital transformation has never been stronger or more relevant. Posted in Articles | Tagged AI / data analytics / healthtech / informatics, CRO. 22. It affects demand and sales. It also helped the company grow its supply chain resilience to serve customer needs better during a crisis like a hurricane or in the event of a pandemic like Coronavirus. Retrieved 2020, from https://www.pewresearch.org/fact-tank/2020/04/28/millennials-overtake-baby-boomers-as-americas-largest-generation/, Fortune. This partnership with Microsoft allowed Walmart to leverage machine learning, artificial intelligence, and data platform solutions for a wide range of external customer-facing services and internal business applications (Walmart, 2018). Walmart needed to take Amazon’s challenge since over time Walmart’s influence could substantially reduce due to the growth in Amazon’s, which is aggressively demanding lower prices from its sellers using its clout in e-commerce. Introducing the Connected Content Partner Program. A case study of a global sportswear brand’s digital transformation odyssey, including details on why generic digital solutions simply wouldn’t work for their business model. Cloud technology is driving similar transformations across other retailers too. 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